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General BusinessOperationsInternal Assistant
Email Assistant Agent
Triage, draft, and route email replies for your team.
The business problem
Why this agent exists
Inbox triage takes hours and replies are inconsistent.
What this agent does
Capabilities
Reads incoming email, drafts replies grounded in approved knowledge, and routes complex threads to a human.
Inputs
- Inbox
- Approved templates
- FAQ
Outputs and actions
- Draft reply
- Routing decision
- Escalation
Optional integrations
- Gmail
- Outlook
- Zendesk
Human-in-the-loop controls
- Replies require human approval by default.
- Sensitive threads always route to a human.
Example workflow
What a session looks like
- Read incoming email.
- Classify and prioritize.
- Draft a reply or route to the right person.
- Send only after approval (or auto-send if approved).
Security & governance
Built for production
- Mailbox access scoped to approved labels.
- Audit log for every drafted reply.
Pricing
Engagement options
From $449/month
Final pricing scoped after a free consultation. Setup, integrations, and managed support priced separately.