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General BusinessCustomer SupportVoice
Voice Call Agent
Handle inbound and outbound calls with a natural voice.
The business problem
Why this agent exists
Calls go unanswered after hours and customers hang up.
What this agent does
Capabilities
Answers questions, captures information, and books appointments via phone. Hands off to a human on request.
Inputs
- Business FAQ
- Calendar availability
- Intake form
Outputs and actions
- Call summary
- Appointment booking
- Transfer
Optional integrations
- Twilio
- Retell
- Vapi
- Google Calendar
Human-in-the-loop controls
- Caller can ask for a human at any time.
- Complex issues transfer to staff with summary.
Example workflow
What a session looks like
- Answer the call with the business greeting.
- Understand the caller's need.
- Answer FAQs or capture intake info.
- Book an appointment or transfer to a human.
Security & governance
Built for production
- Recording disclosure on call start.
- PII redacted from transcripts on request.
Pricing
Engagement options
From $799/month
Final pricing scoped after a free consultation. Setup, integrations, and managed support priced separately.